Note: Long post, but molte immagini... Creating a basic ticketing system in [SharePoint Online] is easy. But to include the email attachments, a few additional steps are needed. Luckily, Microsoft Teams and Power Automate will handle the heavy lifting again. Despite that, here are some semi-vague instructions: Create a team in Microsoft Teamse.g., Support GroupCreate … Continue reading Ticketing System via SPO w/ MS Teams and Power Automate (Part II)
Power Automate
Ticketing System via SPO w/ MS Teams and Power Automate
ServiceNow is great at what it does and this is not a co-sign. But I do enjoy being able to email the system and it generate a ticket on my behalf. However, some people would rather not use ServiceNow. Maybe the UI isn't what they're looking for. Or maybe they would rather build something using … Continue reading Ticketing System via SPO w/ MS Teams and Power Automate
Microsoft Ignite 2019 – Recap
Microsoft just hosted Ignite 2019 in Orlando, FL. This was my first year attending and there was more than enough content. It's impossible to recap it all because it was impossible for me see everything: 25,000+ attendees 1,000+ sessions 300+ sponsors 200+ hands-on experiences I mean WHOA! Microsoft mission:"Empower every person and every organization on … Continue reading Microsoft Ignite 2019 – Recap
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